【Conditions of use】Basic & Special Infomation

【Conditions of use】I will be 25 years old soon, will you lend it?

【Conditions of use】Is the sign-in required?

【Deposit】How much for the deposit

【Deposit】How long does it take to refund the deposit?

【Deposit】Where should the deposit be given?

【Reservation】Must a vehicle driver make a reservation?

【Reservation】What is a thing necessary to make a reservation from the website?

【Reservation】How do I cancel my reservation?

【Reservation】How do I change the reservation date and time?

【Reservation】Does cancellation charge apply if I cancel my reservation?

【Reservation】Can I rent a chauffeur-driven car?

【Reservation】Is the reservation of the rent-a-car necessary?

【Reservation】How early can I book a reservation?

【Reservation】What should I do to change the reservation?

【Reservation】I arrive late from the departure time when I made a reservation, does the rate become cheaper?

【Reservation】No automatic reply for Membership registration & reservation.

【Payment】How should I pay the additional charge?

【Payment】Can I pay by cash?

【Payment】Where is an available credit card company?

【Payment】Is there any mileage limitation?

【Payment】Does the rate change by a season?

【Payment】Overdue Vehicle Return Fees

【Refund】How deposit refund work

【Refund】Deposit Refund

【Refund】Any extra charge

【Refund】Where i can see my deposit refund

【Refund】How long does it take to refund

【Option】Is ETC card available to rent?

【Option】Can I return a vehicle to a different location where I picked up a car?

【Option】Do you put the ETC apparatus on all cars?

【Departure～Return】Can you pick up the car at airport or hotel?

【Departure～Return】Can I return / rent a car outside business hours?

【Departure～Return】What is a belonging at the time of the rent-a-car departure?

【Departure～Return】May I return a car early from a plan?　 Will you refund it?

【Departure～Return】Can I extend the rental period?

【Departure～Return】If I cannot fill up gasoline when I return it, what should I do?

【Departure～Return】What should I do in case of an accident?

【Departure～Return】When a parking violation sticker is attached to a rented car

【Member】When I forget an e-mail address, a password, what should I do?

【Member】Can I change the member information?

【Member】How should I do the withdrawal procedure?